Frequently asked questions

Q. How can I contact you?
A. Email: sheila@jewelryarte.com. Phone: 231-864-3035. Mail: Sheila Wissner, 7609 Norconk Rd., Bear Lake, MI. 49614.

Q. Do you accept custom orders?
A. Yes. Email me at sheila@jewelryarte.com or call 231-864-3035 to discuss what you had in mind.

Q. What is enamel?
A. Enamel is a glass and metallic oxide mixture that when ground can be fused to metal in a kiln. Silver, gold and copper are often     used in enameling.

Q. Will the enamel shatter like glass if I drop my jewelry?
A. In most cases it won't break by merely dropping it on the floor. But as with all fine jewelry, you should treat it with care.

Q. What could harm the enamel in my jewelry?
A. Acid can etch enamel creating an irridescent effect. To avoid this, take your rings off before housecleaning and cooking, or wear     rubber gloves. Take your jewelry off before swimming in a treated pool or hot tub.

Q. What is fine silver?
A. Fine silver is 99.9% pure silver.

Q. What is the difference between fine silver and sterling silver?
A. Sterling silver contains 7.5% copper to 92.5% pure silver. The copper gives it strength. Fine silver is softer than sterling but does     not tarnish as badly as sterling. I use fine silver for jewelry that is not likely to suffer any distortion and sterling for items like rings     that require strength.

Q. How can I clean the tarnish from my silver jewelry?
A. The easiest way is with a polishing cloth designed for cleaning sterling silver. You also can use non-abrasive silver cleaners. You     also could try this: Place a piece of aluminum foil in the bottom of a container, add a small amount of water and mix in a     tablespoon of washing (not baking) soda. Then submerge your jewelry on top of the tin foil and leave it in the mixture for half an hour     or so. Remove and wipe off the tarnish with a soft cloth.